Subscription Cancellation Policy

• Monthly and annual subscriptions renew automatically only when recurring billing is genuinely enabled on your account.
• An annual subscription is billed as one annual total, while its included credits renew monthly at the same monthly amount.
• You may cancel before the next renewal date — cancellation prevents only the next charge.

• Cancellation prevents only the next automatic charge.
• Cancellation does not normally produce a prorated refund for the current paid term, except under the Refund Policy or as required by applicable law.
• Your access to the paid plan continues until the end of your current paid entitlement period, where the actual system supports this.
• Cancelling a subscription is different from deleting an account — cancellation only stops future billing; it does not delete your account, your data, or your current credit balance.

From inside your account: Settings → Billing → "Cancel auto-renewal". The system shows you the date your access ends before you confirm, and no new amount is charged after that.

• Monthly subscription: continues until the end of the paid month.
• Annual subscription: continues until the end of the paid year, and the monthly credit allowance keeps arriving during that period.
• Cancelling renewal does not refund the current paid period.
• You can re-enable renewal before the current period ends.

If you cannot reach that control for any reason, email us at support@creatorharbor.ai from the address linked to your account and we will confirm that no future renewal will occur.

For any question about cancellation, reach us at support@creatorharbor.ai or via the Support page.